The following discloses the information gathering and utilisation practices of Eltham Valley Pecans.

What information does Eltham Valley Pecans collect about its customers?
Eltham Valley Pecans offers a number of services to our web site visitors. The type of service which you use will determine the type of information required by us.  In some cases you can choose how much information to supply, but there will be circumstances (such as when you place an order on our secure server) where we require complete information in order to provide a service for you. For example, if you place an order, you will need to provide us with your name, address, e-mail address, delivery address, phone number, and credit card information.

What does Eltham Valley Pecans do with the information collected?
Eltham Valley Pecans will use your name, address, phone number, e-mail address, and credit card information to fulfil your product orders.  We do not share your information with anyone and all information collected is securely stored and handled with care and respect.

Any staff processing customer orders are required to make confidentiality undertakings with regard to personal information accessed to enable despatch of orders.

If I submit my e-mail address to Eltham Valley Pecans how will it be used?
Eltham Valley Pecans will occasionally use e-mail to send announcements regarding new products, or promotions that would be of interest to our customers. You can choose to unsubscribe to elthamvalley.com.au e-mail lists at any time.  Eltham Valley Pecans may also send replies to customers by e-mail. Finally, if you have sent a request to us to which we need to respond, we may do so by e-mail.